Shipping Info

Payment
We accept major credit cards. If you wish to make a payment via Paypal, please contact us with an email address that is associated with your Paypal account. 
 

Returns / Exchanges
We accept returns within 7 days of receipt. Merchandise must be returned with the all original tags attached, unworn, and unwashed. Refunds will be credited to the same credit card that was used for the original purchase. Please email us at info@tomomiegawanewyork.com
 

Shipping within the U.S.
We ship your order normally within 1-2 days of purchase. Please allow us up to 5 days for made to made items. All domestic orders are shipped via UPS Ground with tracking. Once your package is shipped out, we will send you a confirmation email with your package tracking. Shipments usually take 2-3 days for receipt within the continental U.S. If you would like to receive your order sooner, please let us know. We will do our best to accommodate your request. 
 

International Shipping
We currently only ship to U.S addresses, excluding PO boxes. If you wish to make a purchase of our products from outside the U.S., please write us at info@tomomiegawanewyork.com International shipments usually take about 7 -10 days for receipt depending on the country. Customs fees, import duties, and taxes may be applied once an international shipment reaches its destination.